Effective Date: March 23, 2026
Please read these terms and conditions ("Terms of Service" or "Terms") carefully before using our Services (defined below).
These Terms of Service govern the relationship between You, being the individual user or the legal entity that You represent (hereinafter referred to as "User", "You", or "Your"), and Realm Software Inc., a corporation duly incorporated and existing under the laws of the State of Delaware, United States of America, having its registered office in Delaware (hereinafter referred to as the "Company", "We", "Us", or "Our"). These Terms of Service govern and regulate Your access to and use of the Company's proprietary platforms, applications, websites, tools, and related services, whether accessed via desktop, mobile, API, or any other mode of delivery.
Without limiting the generality of the foregoing, our services expressly include, but are not limited to: (i) the platform which is a proprietary, unified collaboration environment developed and maintained by the Company, designed for engineering and technical teams, which integrates multiple operational functions into a single seamless workspace. Its key functions include, inter alia, real-time communication and chat, source code management, deployment automation, issue tracking, project and task management, as well as infrastructure oversight, thereby enabling users to manage the full lifecycle of software development and operations within one consolidated environment; and (b) an artificial intelligence–powered information aggregation and retrieval assistant cum knowledge tool that consolidates, indexes, and interprets knowledge derived from third-party applications and tools, including but not limited to Google Drive, Google Docs, Gmail, Google Calendar, Notion, Linear, Sentry and other comparable integrations as may be added by the Company from time to time (collectively the "Services"). We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
By registering for, accessing, or using the Services and / or the Platform in any manner whatsoever, You acknowledge, represent, and warrant that You have read, understood, and unconditionally accepted these Terms as well as the provisions of Our Privacy Policy at https://dimension.dev/privacy-policy, which is incorporated herein by reference. Your continued use of the Services constitutes Your consent to be bound by the terms of this Terms of Service and all applicable policies. If at any time You do not agree with these Terms or with the Privacy Policy, You must immediately discontinue all access to and use of the Services, and any continued use thereafter shall be deemed an acknowledgment of Your ongoing acceptance of these Terms of Service.
By using this Platform, you agree to be bound by these Terms and your agreement will be deemed to be in writing and legally enforceable. If you do not agree to these Terms, then you are not allowed to use this Platform and should immediately stop using the Platform.
For the purposes of these Terms of Service, the following capitalized terms shall have the meanings ascribed to them below. Any reference to the singular shall include the plural and vice versa, and references to any gender shall include all genders, unless the context otherwise requires:
a. "Account" shall mean the unique, personal, and non-transferable registration profile created and maintained by a User on the Platform for the purpose of accessing and utilizing the Services, including associated login credentials, preferences, and stored information.
b. "Affiliates" shall include, with respect to the Company, its present and future directors, officers, employees, shareholders, subsidiaries, parent companies, holding companies, joint venture partners, agents, representatives, contractors, successors, assigns, and any other entity under common control with the Company.
c. "AI Features" means any parts of the Service, including any of our artificial intelligence tools, that may make use of large language models or other machine learning and/or AI to generate Output, which display significant generality and are capable to competently perform a wide range of distinct tasks, including when trained with a large amount of data using self-supervision at scale, and that can be integrated into a variety of downstream systems or applications.
d. "Authorized User(s)" shall mean any individual, entity, consultant, employee, contractor, or representative who has been expressly designated, permitted, or authorized by a User to access and use the Services on such User's behalf, subject always to the restrictions and obligations set forth in these Terms of Service.
e. "Confidential Information" shall include but not be limited to all proprietary, sensitive, and non-public information, whether disclosed orally, in writing, electronically, or otherwise, by the Company to the User, including but not limited to trade secrets, source code, object code, algorithms, technical data, designs, inventions, discoveries, business operations, strategies, financial data, forecasts, plans, pricing, client lists, and any other material that a reasonable person would regard as confidential in nature, irrespective of whether such information is marked or designated as "confidential."
f. "Input(s)" means any data, content or materials that User submits to our AI Features, such as an audio file, video file, document, image, or text (including any output parameters, such as aspect ratio, style, etc.) to receive the Output.
g. "Minimum Age" shall mean eighteen (18) years of age. In the event that applicable law in a relevant jurisdiction prescribes a higher minimum age for lawful use of the Services without parental or guardian consent, such higher age requirement shall prevail and shall be deemed the Minimum Age for purposes of these Terms of Service.
h. "Minor" shall mean any natural person who has not yet attained the Minimum Age, as defined herein.
i. "Output(s)" means the resulting image, text, text effects, vector graphic file, audio file, video file or any other content, which is provided to User within the Services and/or our AI Features based on the Inputs.
j. "Platform" shall mean collectively the Company's digital properties, including but not limited to the official website located at www.dimension.dev all associated subdomains, software, desktop applications, application programming interfaces and any other digital systems or portals made available by the Company to facilitate access to the Services.
k. "Privacy Policy" shall mean the privacy policy of the Company, which describes the Company's practices relating to the collection, storage, use, sharing, and disclosure of data and personal data, and which is accessible at https://dimension.dev/privacy-policy, as may be updated from time to time.
l. "User" shall mean any natural person who has attained the Minimum Age, or any legal entity, organization, or association that accesses, registers for, or otherwise uses the Services, whether directly or through Authorized Users, and shall include such person's or entity's successors, permitted assigns, employees, agents, or representatives, as applicable. Where the Services are accessed on behalf of a legal entity, the individual accepting these Terms of Service, hereby unconditionally represents and warrants that they have the legal authority to bind such entity to these Terms.
m. "User Content" shall mean and include all data, source code, object code, files, text, images, graphics, audio, video, documents, communications, materials, or other content, in any form or medium, that is uploaded, submitted, stored, transmitted, or otherwise made available by the User through or in connection with the Services, including derivative works thereof.
In order to access, utilize, or otherwise avail certain functionalities, features, or components of the Services, each User may be required to register for and maintain an active account on the Platform. The creation and continued use of an Account shall be subject to compliance with the provisions of these Terms of Service, the Privacy Policy, and all applicable laws.
At the time of registration, and at all times thereafter, the User expressly undertakes and covenants to provide, furnish, and maintain true, accurate, current, and complete information, including but not limited to name, contact details, organizational details (if applicable), and any other information as may be lawfully required by the Company for the purpose of verification, identification, and provision of Services. The User further undertakes to promptly update such information to ensure its continued accuracy and completeness at all times during the subsistence of these Terms of Service.
The User hereby acknowledges and agrees that:
The Company shall retain the sole and absolute discretion to verify, validate, and confirm the authenticity of any information provided by the User during the registration process or thereafter. In the event that the Company determines, or has reasonable grounds to believe, that any information provided by the User is false, misleading, inaccurate, incomplete, or fraudulent, the Company reserves the right, without limitation to any other remedies available at law or in equity, to:
The User acknowledges and agrees that the creation and use of the Account is personal to the User, and the User shall be solely responsible for all activity undertaken through such Account, whether authorized or unauthorized. The Company shall not be liable for any loss, damage, or liability arising out of or in connection with the unauthorized use of an Account.
The User is solely responsible for (i) User Content as provided or supplied by the User, (ii) complying with any privacy and data protection laws and regulations applicable to the User Content and User's use of the Service, and (iii) maintaining its equipment, the timely transmission of User Content, and the accuracy, quality, integrity, and reliability of the User Content. To the extent User is subject to laws that require a data processing agreement or the like, User shall immediately contact us for our data protection agreement.
3.1. Upon the successful completion of the registration process, the User shall be issued unique login credentials, which may consist of a username, password, personal identification number, security questions, multi-factor authentication codes, biometric verification, or such other authentication methods as the Company may, in its sole discretion, implement from time to time. Such login credentials shall constitute the exclusive means of identifying and authenticating the User for access to and use of the Services through the Account.
3.2. The User acknowledges and agrees that the login credentials are strictly confidential, personal, and non-transferable. The User shall be solely responsible for maintaining the confidentiality, security, and integrity of the login credentials, and for preventing any unauthorized access thereto. The User further undertakes that any and all activities, communications, or transactions effected through the Account using such login credentials shall be conclusively deemed to have been carried out and authorized by the User, irrespective of whether such activities were actually undertaken by the User or by any unauthorized third party.
3.3. The User shall have an affirmative obligation to promptly notify the Company in writing, without undue delay, upon becoming aware of any suspected or actual unauthorized use, disclosure, compromise, loss, or breach of the login credentials or the Account, or of any other security incident that may reasonably impact the confidentiality, integrity, or availability of the Services. Failure by the User to provide such prompt notification may result in the User being held liable for any resulting damage, liability, or loss arising therefrom.
4.1. Subject always to the User's full and continuing compliance with the provisions of these Terms of Service, including but not limited to these Terms and the Privacy Policy, the Company hereby grants to the User a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services, solely for the User's internal business operations or personal purposes, as applicable, and strictly in accordance with the functionality made available by the Company. This license does not convey to the User any ownership rights, title, or interest in or to the Services, but merely a limited right of use in accordance with the terms hereof.
4.2. The User expressly acknowledges, covenants, and agrees that it shall not, directly or indirectly, engage in any of the following activities: (i) reproduce, copy, adapt, alter, modify, translate, distribute, transmit, display, publish, broadcast, perform, or create derivative works of the Services, in whole or in part, except as expressly permitted by the Company; (ii) reverse-engineer, decompile, disassemble, or otherwise attempt to discover, extract, or derive the source code, object code, algorithms, data structures, trade secrets, or underlying ideas of the Services, except to the limited extent expressly permitted under applicable law notwithstanding this restriction; (iii) sell, resell, lease, rent, license, sublicense, assign, pledge, exploit for commercial purposes, or otherwise make available the Services to any third party without the Company's prior express written consent; or (iv) disable, bypass, circumvent, remove, deactivate, impair, or otherwise interfere with any access control mechanisms, digital rights management tools, security protocols, usage restrictions, or technological measures implemented by the Company to protect the Services and related intellectual property.
4.3. All rights not expressly granted to the User under these Terms shall be and remain reserved exclusively with the Company. Nothing in these Terms shall be construed as granting to the User any implied license or rights in or to the Services, the Company's intellectual property, or any proprietary technology. The Company reserves the absolute right, at its sole discretion, to modify, suspend, or revoke the license granted hereunder in the event of the User's non-compliance or violation of these Terms.
4.4. Our Services and the use of the Platform is licensed as hereunder, and not sold. These Terms only give you some rights to use the Services and the Platform. If We disable the ability to use the Services and / or the Platform on your devices, any associated license rights will terminate.
4.5. The Services, Third-Party Services (defined below), or material or products offered through the Services may be unavailable from time to time, may be offered on a limited basis or may vary depending on your region or device. We do not guarantee that the Services will be available at all times or at any given time. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you.
4.6. We strive to keep the Services up and running, however, all online services suffer occasional disruptions and outages and We are not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your content or data that you've stored. We recommend that you regularly backup Your content and data that you store on the Services or store using Third-Party Services.
4.7. There may be times when we need to remove or change features or functionality of the Service or stop providing a Service or access to Third-Party Services altogether. Except to the extent required by applicable law, we have no obligation to provide a re-download or replacement of any material, or Service, or applications previously used or purchased. We may release the Services or their features in a preview or beta version, which may not work correctly or in the same way the final version may work.
4.8. The User acknowledges and agrees that any suggestions, feedback, and any other information ("Feedback") provided by the User to the Company can be used for the purposes of improving, developing, and enhancing the Services provided by the Company. The Customer hereby grants to the Company a worldwide, perpetual, irrevocable, non-exclusive, transferable and royalty-free license to use, reproduce, modify, adapt, distribute, and otherwise exploit such Feedback without restriction or any obligation towards the Customer.
The Services offered by the Company are intended solely for individuals who have attained at least eighteen (18) years of age or such greater age as may be required under applicable law in the relevant jurisdiction to validly enter into binding legal obligations without Parental Consent. Any individual who has not attained the Minimum Age may only access or use the Services under the express consent, supervision, and control of a parent or duly appointed legal guardian. In permitting a Minor to access or use the Services, the parent or legal guardian hereby represents and warrants that (i) they have the lawful authority to bind the Minor, (ii) they have read, understood, and accepted these Terms of Service on behalf of the Minor, and (iii) they assume full and unconditional responsibility for all acts, omissions, and usage of the Services by the Minor, including any liabilities, losses, or damages arising therefrom. The Company shall not be responsible or liable in any manner for any unauthorized or unsupervised use of the Services by a Minor in contravention of these Terms.
6.1. The use of certain features or functionalities of the Services may be subject to the payment of fees, charges, or subscription costs ("Fees") as specified by the Company from time to time. Unless expressly agreed otherwise in writing, all Fees shall be due and payable in accordance with the applicable billing cycle, and shall be charged to the payment method designated by the User at the time of registration or thereafter. We may bill you (a) in advance; (b) at the time of purchase; (c) shortly after purchase or (d) on a recurring basis for subscription Services. Also, we may charge you up to the amount you have approved, and we will notify you in advance of any change in the amount to be charged for recurring subscription Services. We may bill you at the same time for more than one of your prior billing periods for amounts that haven't previously been processed.
6.2. ALL FEES ARE NON-REFUNDABLE except as expressly provided in these Terms or as required by applicable law. If you believe that We have charged you in error, you must contact us within 60 days of such charge. No refunds will be given for any charges more than 60 days old, unless otherwise required by law. We reserve the right to issue refunds or credits at our sole discretion unless otherwise required by law. No refunds will be provided for any reason, including but not limited to dissatisfaction with the Service, termination of your account, or unused credits etc.
6.3. If you are taking part in any trial-period offer, you may be required to cancel the trial Service(s) within the timeframe communicated to you when you accepted the offer in order to avoid being charged to continue the Service(s) at the end of the trial period. For certain trial-period offers, we may require auto-renewal to be turned on.
6.4. The User is solely responsible for the payment of any applicable taxes, levies, duties, or similar governmental assessments, including value-added tax, sales tax, or withholding tax, in connection with the use of the Services. Further, depending on your location, some transactions might require foreign currency conversion or be processed in another country. Your bank might charge you additional fees for those services when you use a debit or credit card. Please contact your bank for details.
6.5. In the event of any failure to make timely payment, the Company reserves the right, without prejudice to any other remedies, to suspend or terminate the User's access to the Services until such outstanding amounts are settled in full.
6.6. By providing Us with a payment method, You (i) represent that you are authorized to use the payment method you provided and that any payment information you provide is true and accurate; (ii) authorize Us to charge you for the Services or available content using your payment method; and (iii) authorize Us to charge you for any paid feature of the Services you choose to sign up for or use while these Terms are in force.
6.7. We may change the price of the Services at any time and if you have a recurring purchase, we will notify you by email, or other reasonable manner, at least 15 days before the price change. If you do not agree to the price change, you must cancel and stop using the Services before the price change takes effect. If there is a fixed term and price for your Service offer, that price will remain in force for the fixed term.
7.1. The User covenants and agrees that the Services shall be accessed and used strictly in compliance with these Terms of Service, applicable laws, and lawful purposes only. Without limiting the generality of the foregoing, the User shall not, under any circumstances: (i) use the Services for unlawful, harmful, deceptive, or fraudulent purposes; (ii) infringe, misappropriate, or violate the intellectual property, contractual, proprietary, or privacy rights of any third party; (iii) upload, distribute, or transmit any viruses, trojans, malware, ransomware, spyware, or other harmful code or programming routines intended to interfere with or damage the proper functioning of the Services; (iv) disseminate unsolicited communications, spam, junk mail, chain letters, pyramid schemes, or other unauthorized advertising or promotional content; (v) post, upload, or transmit any obscene, defamatory, libelous, harassing, offensive, hateful, or otherwise objectionable material; or (vi) engage in conduct that could interfere with, disrupt, impair, disable, or place an unreasonable or disproportionate load on the operation, performance, or security of the Services, systems, or networks of the Company or its Affiliates.
7.2. The Company reserves the unfettered right, in its sole discretion and without prior notice, to suspend, restrict, disable, or permanently terminate the User's Account and access to the Services, in whole or in part, if: (i) the User has breached these Terms of Service or any applicable law; (ii) the User's use of the Services poses a risk of harm to the Company, its Affiliates, or other Users; or (iii) the User engages in conduct that is detrimental to the integrity, reputation, or proper functioning of the Platform or the Services. Termination shall be without prejudice to any rights, remedies, or obligations that accrued prior to such termination, and all provisions of these Terms of Service which, by their nature, are intended to survive termination (including but not limited to those relating to Intellectual Property Rights, Confidentiality, Indemnity, Limitation of Liability, and Governing Law) shall survive in full force and effect.
7.3. You can cancel the services or close your account at any time but will not receive any refunds. When you ask us to close your Account, you can choose to put it in a suspended state for 15 days just in case you change your mind. Logging back in during the suspension period will reactivate your Account. After that period, your Account will be closed.
7.4. If your Account is closed (whether by you or us), a few things happen. First, your right to use the Account to access the Services stops immediately and your license to use the Services ends. Second, we'll delete data or Your Content associated with your Account or will otherwise disassociate it from you and your Account within 30 (thirty) days of such termination or disassociation (unless we are required by law to keep it, return it or transfer it to you or a third party identified by you). You should have a regular backup plan as We may not be able to retrieve Your content or data once your Account is closed. Third, you may lose access to products you've acquired unless We have agreed in writing otherwise with You.
8.1. Our AI Features may require you to provide Input, which will be used by our AI Features to generate Output. The User acknowledges that Outputs provided to it may be similar or identical to Outputs independently provided by Us to other customers and/or Users.
8.2. Customer Ownership of Prompts and Outputs: As between you and Us, and to the extent permitted by applicable law, you retain your ownership rights in Input and you own the Output, and accordingly, you will retain all intellectual property rights in and to the Inputs including prompts, queries, instructions, or other inputs you provide to the Services ("Prompts"), as well as in the Outputs, subject to any underlying rights not owned by the Company. You are responsible for ensuring you have all necessary rights to upload or use such data, Prompts and Output.
8.3. Use of User Content for AI/LLM Services: The Company does not use User Content (including Prompts and Outputs) to train, fine-tune, or otherwise improve its own or any third party's artificial intelligence or large language models, unless informed to you in advance or after removal of direct identifiers when using Input and Output to improve AI Features consistent with industry standards. We will use User Content only as necessary to provide and improve the Services and in accordance with our Privacy Policy.
8.4. Support and Diagnostics Access Carve-outs: To the limited extent necessary to operate, secure, troubleshoot, or debug the Services, the Company may allow authorized personnel to access User Content. Such access will (i) be strictly on a need-to-know basis and limited to the minimum data necessary for the intended purpose; (ii) be logged, monitored, and subject to internal security controls; and (iii) remain subject to confidentiality obligations consistent with these Terms.
8.5. No representation / liability on Outputs:
8.6. User's representations on Inputs & Outputs: User will ensure that its Inputs and use of the AI Features do not violate applicable laws. Further, User will not itself and will not permit anyone else to:
8.7. AI-Initiated Actions and Autonomous Operations: The Service may perform actions on Your behalf through connected integrations and services, including but not limited to sending or drafting emails, posting messages, creating or modifying calendar events, updating tasks or issues, generating documents, and interacting with third-party services You have connected to the platform (collectively, "AI-Initiated Actions"). AI-Initiated Actions are generated and executed by artificial intelligence and large language model technologies, which are inherently probabilistic and may produce results that are inaccurate, incomplete, inappropriate, or unintended. AI models may "hallucinate" — that is, generate content that appears plausible but is factually incorrect, fabricated, or not grounded in the data provided to them. This is a known limitation of current AI technology and is not a defect in the Service.
YOU ACKNOWLEDGE AND AGREE THAT: (A) AI-INITIATED ACTIONS ARE PERFORMED BY AUTOMATED SYSTEMS POWERED BY THIRD-PARTY AI AND LARGE LANGUAGE MODEL PROVIDERS, AND THE COMPANY DOES NOT MANUALLY REVIEW, APPROVE, OR VERIFY ANY AI-INITIATED ACTION BEFORE IT IS EXECUTED; (B) AI-INITIATED ACTIONS MAY CONTAIN ERRORS, INCLUDING SENDING COMMUNICATIONS TO INCORRECT RECIPIENTS, CONTAINING INACCURATE OR FABRICATED INFORMATION, OR TAKING ACTIONS THAT YOU DID NOT INTEND; (C) YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, VERIFYING, AND APPROVING ALL AI-INITIATED ACTIONS AND THEIR CONSEQUENCES, AND THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, CLAIMS, OR LIABILITIES ARISING FROM OR RELATED TO ANY AI-INITIATED ACTION, INCLUDING BUT NOT LIMITED TO REPUTATIONAL HARM, FINANCIAL LOSS, DISCLOSURE OF CONFIDENTIAL INFORMATION, OR DISRUPTION OF BUSINESS RELATIONSHIPS; AND (D) THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, APPROPRIATENESS, TIMELINESS, OR RELIABILITY OF ANY AI-INITIATED ACTION.
You are responsible for the consequences of all AI-Initiated Actions performed through Your account. The Company strongly recommends that You enable confirmation prompts and review workflows where available before permitting AI-Initiated Actions to be executed. By using AI Features that perform actions through Your connected integrations, You accept all risk associated with such actions and agree to indemnify the Company in accordance with Section 12 for any claims arising from AI-Initiated Actions performed through Your account.
The Service relies on third-party artificial intelligence and large language model providers (such as Anthropic) to power its AI Features. The Company does not develop, train, or control the underlying AI models and is not responsible for any errors, hallucinations, biases, or unintended behaviors produced by such models. The limitations, disclaimers, and exclusions of liability set forth in these Terms apply equally to any errors or actions attributable to the third-party AI infrastructure used by the Service.
8.8. User Profiles, Background Information, and Data Indexing: The Service may generate user profiles and background information about You using publicly available information from the internet, data from Your connected integrations, local files You authorize for access, and Your interactions with the Service. The Service also indexes content from Your connected integrations and other data sources to power search, AI-generated summaries, context-aware suggestions, and other features. This information is provided on an "as-is" basis and may not be fully accurate, complete, or current. You may review, edit, or delete Your profile data in Your account settings at any time. You acknowledge that this information is generated and indexed through automated means and the Company makes no representations or warranties regarding its accuracy, completeness, or fitness for any particular purpose.
9.1. The User acknowledges and agrees that all rights, title, and interest in and to the Services, including but not limited to all software, source code, object code, databases, algorithms, user interfaces, designs, graphics, trade dress, documentation, text, images, audiovisual content, logos, service marks, and other materials provided or made accessible by the Company, together with all associated intellectual property rights therein, are and shall remain the exclusive property of the Company.
9.2. Except for User Content as expressly defined herein and Clause 8 above, nothing in these Terms of Service shall be construed to confer upon the User any ownership rights, proprietary interest, or title in or to the Services or any intellectual property of the Company.
9.3. The Services and associated materials are protected under applicable copyright, trademark, trade secret, and patent laws, and the User covenants not to take any action inconsistent with the Company's rights therein.
10.1. The User expressly agrees that no portion of the Services, the Platform, or any materials, content, or documentation provided by the Company may be reproduced, copied, adapted, modified, distributed, transmitted, displayed, published, licensed, or otherwise exploited in any form or by any means without the Company's prior express written consent.
10.2. All trademarks, service marks, trade names, logos, and brand identifiers appearing within the Services are the exclusive property of the Company or its licensors, and the User shall not use, reproduce, or display such marks without prior authorization. Unauthorized use of any of the foregoing may constitute a violation of applicable intellectual property laws.
10.3. The Company reserves the right to use the User's name, logo, and trademarks solely for the limited purpose of identifying the User as a customer of the Services in promotional or marketing materials, unless the User expressly objects to such use in writing addressed to the Company.
During the course of accessing or using the Services, the User may be exposed to or provided with certain non-public, proprietary, or confidential information of the Company, whether oral, written, electronic, or otherwise ("Confidential Information"). The User covenants and agrees to protect and safeguard such Confidential Information with at least the same degree of care as it employs to protect its own confidential or proprietary information, but in no event less than a commercially reasonable degree of care. The User shall not disclose, disseminate, reproduce, or otherwise use any Confidential Information for any purpose other than as strictly necessary to access and use the Services in accordance with these Terms of Service. Upon termination of these Terms of Service or upon written request by the Company, the User shall promptly return to the Company or irretrievably destroy all Confidential Information, including any copies, reproductions, or derivatives thereof, and shall certify such return or destruction in writing. This obligation of confidentiality shall survive termination of these Terms of Service.
The User covenants and agrees to fully indemnify, defend, and hold harmless the Company, its Affiliates, officers, directors, employees, agents, successors, and assigns from and against any and all claims, actions, demands, liabilities, damages, costs, penalties, fines, expenses, and losses arising out of or in connection with: (i) the User's breach of these Terms of Service; (ii) the User's misuse, abuse, or unauthorized use of the Services; (iii) any violation by the User of applicable laws, regulations, or third-party rights, including but not limited to intellectual property rights, contractual rights, or privacy rights; (iv) any act, omission, or conduct by the User that results in harm, loss, or liability to the Company, its Affiliates, or other Users; (v) any AI-Initiated Actions (as defined in Section 8.7) performed through the User's account or connected integrations, including any third-party claims arising from communications sent, content generated, or actions taken by the AI Features on the User's behalf; or (vi) any claims by third parties arising from the User's use of AI-generated Outputs or AI-Initiated Actions, including claims of defamation, misrepresentation, privacy violations, or unauthorized disclosure of information. The Company reserves the right, at its sole discretion and expense, to assume the exclusive defense and control of any matter subject to indemnification, in which event the User agrees to fully cooperate with the Company in asserting any available defenses.
The Services may allow you to access or acquire products, services, websites, links, content, material, games, skills, integrations, bots or applications from independent third parties (companies or people who aren't Us) ("Third-Party Apps Services"). Many of our Services also help you find, make requests to or interact with Third-Party Services and may allow or require you to share Your content or data with such Third-Party Services, and you understand that by using our Services you are directing them to make Third-Party Services available to you. The Third-Party Services may allow or require you to store Your content or data with the publisher, provider or operator of the Third-Party Services. The Third-Party Services may present you with a privacy policy or require you to accept their terms before you can install or use the Third-Party Service. You should review the third-party terms and privacy policies before acquiring, using, requesting or linking your Account to any Third-Party Services. Any third-party terms do not modify these Terms. We do not license any intellectual property to you as part of any Third-Party Services. You agree to assume all risk and liability arising from your use of these Third-Party Services and that We are not responsible for any issues arising out of your use of them. We are not responsible or liable to you or others for information or services provided by any Third-Party Services.
14.1. Limitation of Liability: The Services are provided strictly on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law, the Company disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. The Company shall not be liable to the User for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, goodwill, data, or business opportunities, even if advised of the possibility of such damages.
In no event shall the aggregate liability of the Company exceed the total amount of fees actually paid by the User for the Services during the month immediately preceding the event giving rise to the claim. If you have any basis for recovering damages (including breach of these Terms), to the extent permitted by the applicable law, you agree that your exclusive remedy is to recover, from Us or any Affiliates, Third-Party Service providers and vendors, only direct and actual damages up to an amount equal to your Fee for the month during which the loss or breach occurred. Further, any claim related to these Terms or the Services must be made within one year of the date you could first file the claim, unless your local law requires a longer time to file claims. If not filed within that time, then it is permanently barred.
WE, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS AND VENDORS, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT USE OF THE SERVICES IS AT YOUR OWN RISK AND THAT WE PROVIDE THE SERVICES ON AN "AS IS" BASIS "WITH ALL FAULTS" AND "AS AVAILABLE." WE DO NOT GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. YOU MAY HAVE CERTAIN RIGHTS UNDER YOUR LOCAL LAW. NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE APPLICABLE. YOU ACKNOWLEDGE THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS ARE NOT FAULT-FREE AND OCCASIONAL PERIODS OF DOWNTIME OCCUR. WE DO NOT GUARANTEE THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE OR THAT CONTENT LOSS WON'T OCCUR, NOR DO WE GUARANTEE ANY CONNECTION TO OR TRANSMISSION FROM COMPUTER NETWORKS.
TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED WARRANTIES, INCLUDING FOR MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT AND NON-INFRINGEMENT.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE IF ANY ARISING FROM DOING SO.
IN NO EVENT SHALL WE, NOR OUR AFFILIATES, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE).
14.2. Force Majeure: The Company shall not be liable for any delay, failure, or interruption in performance caused by events or circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil disturbances, labor disputes, strikes, shortages, embargoes, government actions, telecommunications or internet failures, or utility outages.
14.3. Severability: If any provision of these Terms of Service is determined to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable, and the remaining provisions shall continue in full force and effect.
14.4. Waiver: No failure, delay, or omission by the Company in exercising any right, power, or remedy under these Terms of Service shall constitute a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of the same or any other right, power, or remedy.
14.5. Governing Law & Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms of Service shall be submitted to the exclusive jurisdiction of the state and federal courts located in Delaware, USA, subject to any binding arbitration provisions expressly incorporated herein.
14.6. No Class Action: The User irrevocably waives the right to initiate, participate in, or be part of any class action, collective action, or representative proceeding against the Company, and agrees to pursue any claims solely in an individual capacity.
14.7. Changes to these Terms: We may change these Terms at any time, and we'll tell you when we do. Using the Services after the changes become effective means you agree to the new terms. If you do not agree to the new terms, you must stop using the Services, close your Account and, if you are a parent or guardian, help your minor child close his or her Account.
14.8. Assignment: We may assign these Terms or any of its rights or obligations under these Terms without User's prior written consent. User shall not assign or transfer these Terms without our prior written consent. Any attempted assignment by the User will be invalid and unenforceable.
For any questions, concerns, grievances, or support inquiries relating to the Services or these Terms of Service, the User may contact the Company's designated officer at the details provided below:
Email: support@dimension.dev
If You are a California resident, You may have these Terms mailed to You electronically by sending a letter to us with your email address and request for the Terms and any linked terms.